Terms of Use

Game: Candy Loop Factory

Provider: NAJOX B.V.

Effective Date: August 17, 2026

Last Updated: August 17, 2026

Version: 1.0

These Terms of Use govern access to and use of Candy Loop Factory provided by NAJOX B.V., located at Mandelaplein 1, 1314CG Almere, Netherlands. By downloading, installing, accessing, or using the Game, you agree to these Terms.

1. License to Use the Game

NAJOX B.V. grants you a limited, personal, non-exclusive, non-transferable, revocable license to download, install, access, and use the Game solely for your personal, non-commercial entertainment purposes and in accordance with these Terms.

You may not sell, rent, sublicense, distribute, modify, reverse engineer, decompile, disassemble, copy, or create derivative works based on the Game, except where such restriction is prohibited by applicable law.

2. Virtual Content

The Game may offer virtual content, including but not limited to level skins, character outfits, boosters, special cubes, premium features, cosmetic items, and other digital content collectively referred to as "Virtual Items".

Virtual Items have no monetary value and cannot be redeemed for cash, transferred, exchanged, sold, sublicensed, or traded outside the Game.

Users receive only a limited, personal, non-exclusive, non-transferable, revocable license to access and use Virtual Items within the Game. NAJOX B.V. retains all ownership rights in and to all Virtual Items.

3. One-Time Purchases

The Game may offer one-time purchases, including but not limited to:

  • permanent removal of interstitial and banner advertisements, referred to as "No Ads";
  • permanent unlocking of specific level skins;
  • permanent unlocking of specific character outfits;
  • other one-time digital purchases.

Unless otherwise stated at the time of purchase, one-time purchases are linked to your platform account and may be restored only where supported by the applicable app marketplace.

Rewarded advertisements that users voluntarily choose to watch in exchange for in-game rewards are not considered advertisements covered by the No Ads purchase and may remain available after purchase.

4. Premium Subscription

The Game may offer an automatically renewing subscription service referred to as the "Premium Subscription".

An active Premium Subscription may provide access to premium benefits, including:

  • access to all available level skins;
  • access to all available character outfits;
  • offline gameplay functionality, subject to technical limitations;
  • removal of pop-up interruptions to provide a cleaner gameplay experience;
  • automatic two-times multiplier for eligible special cubes obtained during gameplay;
  • additional premium features that may be introduced from time to time.

The Premium Subscription provides temporary access to premium content. It does not transfer ownership of any Virtual Items.

If the subscription expires, is cancelled, or payment fails, access to Premium Subscription benefits will automatically terminate. Level skins, character outfits, or other content accessed through the subscription will become unavailable unless separately purchased or unlocked through gameplay.

5. Subscription Billing and Renewal

Payment will be charged to your Apple ID account, Google account, or other applicable platform account upon confirmation of purchase.

Subscriptions automatically renew unless cancelled at least twenty-four (24) hours before the end of the current billing period.

Your account may be charged for renewal within twenty-four (24) hours prior to the end of the current subscription period.

You may manage or cancel subscriptions through your account settings on the applicable app marketplace. Deleting the Game does not automatically cancel an active subscription.

Any free trial period, if offered, will automatically convert into a paid subscription unless cancelled before the trial expires.

6. Pricing and Availability

Prices, subscription periods, available features, Virtual Items, and offers may vary depending on your region, platform, currency, promotions, and other factors.

NAJOX B.V. reserves the right to modify pricing, availability, and content offerings at any time, subject to applicable laws and app marketplace rules.

7. Refunds

All purchases and subscriptions are processed by the applicable app marketplace. Refund requests must be submitted directly to the platform where the purchase was made.

For Apple devices, refund requests should be submitted through Apple Support. For Android devices, refund requests should be submitted through Google Play Support.

NAJOX B.V. does not process payments directly and cannot issue refunds for purchases made through third-party app marketplaces.

8. No Guarantee of Continued Availability

NAJOX B.V. does not guarantee that any Virtual Item, feature, level skin, character outfit, premium benefit, or other content will remain available indefinitely.

NAJOX B.V. may modify, suspend, discontinue, rebalance, or remove any content, feature, or Virtual Item at its discretion, except where prohibited by applicable law.

9. Privacy Policy

Your privacy is important to NAJOX B.V. Please review our Privacy Policy, which describes how we collect, use, store, process, and disclose information related to your use of the Game.

By using the Game, you acknowledge that your information may be collected and processed in accordance with the Privacy Policy. The Privacy Policy forms an integral part of these Terms.

10. User Conduct

Users agree to use the Game solely for lawful personal entertainment purposes.

Users must not:

  • use cheats, exploits, bots, automation software, scripts, hacks, mods, or unauthorized third-party software;
  • interfere with the operation, security, or integrity of the Game;
  • reverse engineer, decompile, disassemble, modify, or create derivative works based on the Game;
  • exploit bugs or errors for unfair advantage;
  • circumvent technological measures intended to protect the Game or its content;
  • use the Game for fraudulent, abusive, unlawful, harassing, discriminatory, or harmful purposes.

NAJOX B.V. reserves the right to suspend or terminate access to the Game for violations of these Terms.

11. Intellectual Property

The Game, including all software, code, gameplay mechanics, visual interfaces, artwork, animations, music, sound effects, text, characters, logos, trademarks, level designs, Virtual Items, and other materials, is owned by or licensed to NAJOX B.V. and is protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership rights to users.

Users may not copy, reproduce, distribute, publicly display, modify, sell, lease, sublicense, or otherwise exploit any part of the Game without prior written permission from NAJOX B.V.

12. Disclaimer of Warranties

The Game is provided on an "AS IS" and "AS AVAILABLE" basis.

To the maximum extent permitted by applicable law, NAJOX B.V. disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, or uninterrupted operation.

NAJOX B.V. does not guarantee that:

  • the Game will always be available, secure, error-free, or uninterrupted;
  • defects or errors will be corrected;
  • the Game will be compatible with all devices, operating systems, or networks;
  • any specific content, feature, Virtual Item, or functionality will remain available indefinitely.

13. Limitation of Liability

To the maximum extent permitted by applicable law, NAJOX B.V., its directors, employees, affiliates, licensors, partners, and contractors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to the use of or inability to use the Game.

This includes, without limitation:

  • loss of data;
  • loss of progress;
  • loss of Virtual Items;
  • device malfunction;
  • business interruption;
  • loss of profits;
  • loss of goodwill.

To the extent permitted by law, the total aggregate liability of NAJOX B.V. arising out of or related to these Terms shall not exceed the total amount paid by the user to NAJOX B.V. through the Game during the twelve (12) months preceding the event giving rise to the claim.

14. App Store and Google Play Terms

If the Game is accessed through the Apple App Store, you acknowledge that these Terms are concluded between you and NAJOX B.V. only, and not with Apple Inc. Apple Inc. is not responsible for the Game, its content, maintenance, support services, or any claims relating to the Game.

If the Game is accessed through Google Play, you acknowledge that Google is not responsible for the Game or its content.

You agree to comply with all applicable third-party platform terms and conditions while using the Game.

15. Governing Law

These Terms and any disputes arising from or relating to the Game shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Game shall be submitted to the competent courts of the Netherlands.

Nothing in these Terms limits any mandatory consumer protection rights granted under applicable law.

16. Data Deletion Requests

Users may request deletion of their personal information in accordance with applicable privacy laws.

To submit a data deletion request, please contact NAJOX B.V. at [email protected].

The request should include sufficient information to verify the user's identity and locate the relevant account or device data.

NAJOX B.V. may retain certain information where required by law, for legitimate business purposes, fraud prevention, dispute resolution, enforcement of agreements, security obligations, or compliance with legal requirements.

17. Changes to These Terms

NAJOX B.V. reserves the right to modify or update these Terms at any time.

Material changes may be communicated through the Game, the applicable app marketplace listing, the Company's website, or other appropriate means.

Continued use of the Game following the effective date of updated Terms constitutes acceptance of the revised Terms.

18. Contact Information

NAJOX B.V.
Mandelaplein 1
1314CG Almere
Netherlands
Email: [email protected]
Game: Candy Loop Factory

19. Entire Agreement

These Terms, together with the Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between the user and NAJOX B.V. regarding the use of the Game.

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

Failure by NAJOX B.V. to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.